About the role
Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.
At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.
ROLE OVERVIEW
The Global Process Owner (GPO) – Procure-to-Pay (P2P) is a strategic leader responsible for designing, governing, and continuously improving the end-to-end P2P process across the enterprise. This role focuses on process effectiveness, efficiency, and scalability — driving transformation, automation, and systems integration to deliver compliant and streamlined P2P solutions. The Global Process Owner – Procure-to-Pay delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.
HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.
Team & Leadership Impact
(Build Championship Teams)
Cross-Functional Leadership:
Partner with IT, Procurement, and Finance leadership to evaluate and implement enabling technologies and process improvements, preparing and presenting business cases with cross-functional inputs.
Collaborate with leadership across the organization to advance enterprise-wide finance transformation initiatives, bringing insights and ideas to improve efficiency and effectiveness.
Lead integration activities associated with acquisitions, divestitures, and transitions, establishing standard Transition Service Agreement (TSA) rules and metrics to ensure vendor payments remain prompt and compliant.
People Leadership:
Position the organization to sustain high performance through high-growth periods marked by rapid change, including process shifts, system upgrades, and acquisition integrations.
Establish a culture of accountability by monitoring KPIs at the team level, driving stronger performance measurement and transparent reporting across the P2P function.
Take a leadership role in streamlining the financial close, monthly financial reporting and analysis, and project implementation — keeping Financial Planning and Analysis teams and other functional groups well informed.
Fan & Customer Impact
(Obsessed with Fans)
Monitor and evaluate the performance of full-cycle accounts payable operations, ensuring processes are executed accurately and on time, in alignment with established policies and compliance standards.
Design and govern P2P processes that prioritize user experience, ensuring internal business units and external suppliers receive consistent, seamless service.
Ensure vendors are paid promptly and in accordance with procurement policy, maintaining trust and reliability across the supplier network.
Align P2P process design with organizational goals and business needs, delivering solutions that support both operational continuity and long-term scalability.
Innovation & Problem Solving
(Limitless Entrepreneurial Spirit)
Develop and execute a strategic roadmap for P2P transformation, focusing on automation, standardization, value-add solutions, optimization, compliance, and elimination of unnecessary work.
Drive systems integration initiatives across ERP platforms — including Oracle Fusion, Microsoft Dynamics, and SAP — ensuring alignment with business needs and process design.
Identify and lead enhancement opportunities that leverage emerging technologies, applying process improvement methodologies such as Lean and Six Sigma where applicable.
Use data and analytics to surface insights that inform continuous improvement and drive innovation across the procure-to-pay cycle.
Ownership & Execution
(Determined & Relentless Mindset)
Establish and monitor KPIs to measure process effectiveness, service delivery, and cost control, using data to drive performance and accountability across the P2P function.
Lead multiple large-scale or complex transformation projects simultaneously, managing scope, timeline, and stakeholder alignment with rigor and precision.
Apply deep knowledge of internal controls, compliance frameworks, and financial regulations to ensure the integrity and auditability of all P2P processes.
Manage ambiguity and drive change in a complex, fast-paced global environment, exercising sound judgment and decisive action to resolve system and process-related issues quickly.
AI & DIGITAL CAPABILITY
We are building a future-ready organization. This role is expected to:
Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement
CAPABILITIES & EXPERIENCE YOU BRING
Required Qualifications:
15+ years of experience in finance operations, accounts payable, procurement, or P2P leadership roles, with proven expertise in managing global P2P processes and leading large-scale transformation initiatives.
Hands-on experience with ERP systems and implementations, including Oracle Fusion, Microsoft Dynamics, and SAP, as well as procurement and AP automation tools.
Deep understanding of internal controls, compliance frameworks, and financial regulations, with a strong track record of designing, documenting, and implementing process improvements.
Exceptional communication and stakeholder management skills, with demonstrated ability to engage effectively at all levels of management and drive cross-functional alignment.
Advanced analytical, statistical, and problem-solving capabilities, combined with strong business acumen encompassing financial management, long-term vision, and executive presence.
Proven ability to manage multiple large-scale or complex projects concurrently while leading multi-faceted teams through periods of significant organizational change.
Experience managing outsourced finance and accounting functions and/or remote workforces; familiarity with process improvement methodologies such as Lean or Six Sigma is a plus.
Education:
Bachelor's degree in Finance, Accounting, Supply Chain, Business Administration, or Information Systems required.
Advanced degree (MBA) and/or Certified Public Accountant (CPA) designation preferred.
WORK LOCATION
Hybrid: The primary place of performance of this role is the Company's office located in Jacksonville, FL, subject to the Company's current hybrid work policy. This role currently requires in-office presence Tuesday, Wednesday, Thursday.
At Fanatics, we operate with a BOLD mindset - We Build Championship Teams, we’re Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you’re ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team.
ABOUT US
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
ABOUT THE TEAM
Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site,
www.fanatics.com
.
Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).
At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset
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