About the role
Job Title: 2nd Line Support Job Description This contract role offers the opportunity for an experienced Desktop Support Engineer to provide high-quality 2nd line support over a 6-month period. You will triage, troubleshoot, and resolve incidents and change requests raised through multiple channels, while maintaining a strong on-site presence and delivering exceptional face-to-face support. The position focuses on end-user device management, onboarding and offboarding activities, vulnerability …