About the role
Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.
Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.
Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.
At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.
How we work at Aircall:
We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.
We are looking for a
Managing Director
to own and drive
end-to-end Go-To-Market (GTM) performance
for one of Aircall’s most strategic countries.
This is an
end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management,
in a high-growth context, at a turning point in Aircall’s trajectory.
We are searching for a
hands-on, execution-driven leader
who combines strategic clarity with
operational rigor, builds high-performing teams, and consistently turns ambition into results
— while keeping things human, fun, and fast.
Key Responsibilities
Own and drive end-to-end GTM performance
Full ownership of the
regional GTM strategy and execution
, from pipeline generation to renewals and expansion
Accountability for
pipeline creation, bookings, ARR growth, retention, and expansion
Ensuring tight alignment with Marketing, Partnerships, Product at a regional/ global level
Execute ambitious growth targets
Translate company-level growth objectives into
clear local plans and execution priorities
Drive consistent over performance through
strong operating cadence, forecasting, and performance management
Lead AI-driven growth
Make Aircall’s
AI Product Suite
a central pillar of the local GTM motion
Ensure teams are equipped to sell
business outcomes and AI-driven value
, not just features
Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)
Collaborate cross-functionally
Partner closely with
Product
to influence roadmap priorities and bring customer insights to AI innovation
Work hand-in-hand with
Marketing
to drive demand generation, positioning, and regional GTM campaigns
Develop and scale
Partnerships
as a strategic growth lever, including tech, channel, and ecosystem partners
Build and inspire high-performing teams
Lead, coach, and develop GTM teams
across the region
Foster a culture of
excellence, ownership, and accountability
Attract and retain top talent
in a highly competitive environment
Why join us?
🚀 Key moment to join Aircall in terms of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We are strongly committed to hiring a diverse and multicultural team and we encourage applications from traditionally underrepresented backgrounds.
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