About the role
- Hybrid / IT Operations Management / SLA Management / Vendor Management - A global Japanese fashion brand is currently recruiting an IT Service Delivery / IT Operations Manager to establish and manage its day-to-day IT service across Europe. You will own the service desk experience, end-user computing, vendor service integration, and ServiceNow-based support model for approximately 50 office users and 300 retail users as the European business separates from the regional organisation. The ideal…