About the role
What will you do?
The Quality Manager is responsible for overseeing quality assurance and compliance across projects to ensure works are delivered in accordance with client specifications, contract requirements, industry standards and the company’s ISO 9001 Management System.
Key duties include developing Project Quality Plans, Inspection & Test Plans (ITPs), carrying out inspections, audits and Factory Acceptance Tests (FATs), and supporting site teams with quality control processes and documentation.
The role also involves managing QA records and digital systems such as Field View, overseeing nonconformance and corrective action processes, liaising with clients on quality matters, producing progress and board reports, and promoting a right first-time and continual improvement culture throughout the business.
What you will be responsible for?
Quality Management and Compliance
Develop Project Quality Plans and QA documentation in compliance with client specifications and contract requirements
Carry out quality inspections and audits
Conduct Factory Acceptance Tests (FATs)
Produce monthly progress reports for clients
Submit a monthly report to Board
Inspection & Testing:
Develop, implement, and maintain Inspection & Test Plans (ITPs)
Support site teams with on-site inspections to ensure compliance with specifications
Ensure Inspection & Test Checks (ITCs) are completed accurately and in a timely manner
Documentation & Records:
Manage the rollout of Field View for digitalised QA records, snagging and defect management
Oversee maintenance of QA record keeping, digital or otherwise, as specified by clients. This includes oversight of concrete placement records, and cube report registers
Compile project handover documentation for clients
Nonconformance:
Assist with raising and managing nonconformances and snags
Support root cause analysis
Monitor corrective actions to close-out
Client Engagement:
Liaise with the Clients representative for all quality related matters
Attend site meetings and offer quality support
Continual Improvement:
Promote right first-time culture
Support lessons learned and KPI reporting
Assist with the implementation, maintenance and improvement of the company’s ISO 9001 Management System
What must you have?
Experience in quality assurance within engineering
Able to interpret construction drawings/specifications
Experience in carrying out quality inspections
Knowledge of construction, civils or related project environments
Understanding of ISO 9001 or similar quality systems
Comfortable working on site and building relationships with delivery teams
Extra things we would like you to have
Knowledge of ISO 9001:2015
Internal auditor qualification
Competent use of and able to lead on Viewpoint Field View software, used for QA records, inspections and snagging/defect management
Safety Details
Comply with all company Health, Safety and Environmental procedures and site rules at all times
Wear appropriate PPE and promote safe working practices during site inspections and audits
Report hazards and incidents
Working Environment
Regular travel to construction sites, supplier facilities, and client meetings
Ability to work within active construction environments
Use of laptops, tablets, and digital systems for inspections and reporting
Combination of office-based and site-based working environments
Frequent interaction with clients, subcontractors, suppliers, and operational teams
What’s in it for you?
Wellbeing support
Pension scheme and life assurance
Paid company social events
Medical cash plan for all employees
A true “family feel” working environment where YOU matter
Discretionary Christmas bonus
One community day a year to do support a charity close to your heart
An environment where you make a tangible difference