About the role
Quality & Complaints Advisor Location: Stafford, Staffordshire Salary: £28,000 per annum Job Type: Full Time, Fixed Term Contract (12 Months) About the Role Safer Hand Solutions are working in partnership with a well-established organisation based in Stafford to recruit a Quality & Complaints Officer. Key Responsibilities Manage and investigate customer complaints. Draft and issue complaint responses. Monitor complaint trends and identify improvements. Conduct quality reviews and audits. Suppor…