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Program Manager

Voy

United Kingdom Posted 11d ago

About the role

Voy is a healthcare platform led by clinicians. We support people managing long-term health conditions with treatment plans backed by real evidence.

Founded in 2018, we started as MANUAL, focusing on hair loss, weight loss and men’s health. As we grew, we realised we could help more people. In 2025, we became Voy and expanded into more areas of health, including female hair loss, testosterone, menopause, dermatology and diagnostics with Do Health.

Today, Voy has around 750,000 active customers and has treated more than 2 million people since we began. We work across the UK, Germany, Brazil and India to make a new future of healthcare a reality. We’re approaching $1bn in ARR and have grown more than 100% year on year, every year since inception. At Voy, we let the evidence do the talking. In a published study of over 100,000 people, those who reached 12 months in the Voy programme and stayed engaged lost up to 24% of their body weight.

Our vision is simple: to make 100 years of healthy living within reach for everybody. Our mission is to bring quality care to everyone, at scale.

The Opportunity:

As part of Morelife by Voy, a leading preventive healthcare platform with core clinical pathways across weight management, hormone treatments, dermatology and mental health, Morelife benefits from a business operating at serious scale across the UK, Brazil, Germany and India.

Growing this fast means many cross-functional initiatives running at once: new launches, market entries, operational improvements and platform changes. As Program Manager, you’ll make sure they land on time, with clear ownership and measurable results. You’ll report to the Head of Operations and work closely with leaders across Product, Clinical, Operations, Growth and Finance.

What you’ll do:

Own end-to-end delivery of Morelife’s priority programs, from scoping and planning through launch and post-launch review

Build and maintain program plans, roadmaps, milestones and dependency maps, keeping them current as priorities shift

Coordinate across Client Experience, Front-line delivery (health practitioners), Marketing and Finance, driving alignment and resolving blockers fast

Deep-dive into program and contract data regularly to understand current performance, spot trends and risks early, and drive targeted improvement actions

Run the operating rhythm: weekly program reviews, stakeholder updates, retrospectives and planning cycles

Identify, track and mitigate risks, escalating early with clear options and recommendations

Define success metrics for each program and own performance against KPIs, reporting progress, budget and outcomes to leadership

Introduce lightweight processes, templates and tooling that help the team move faster without adding bureaucracy

Who you are:

3+ years of program or project management experience in a high-growth tech, healthcare or consumer business, or in consulting delivering complex multi-stakeholder projects

Outcome-oriented rather than input-driven

Data-driven, with a desire to drive performance based on what the data is telling you

Highly organised and disciplined, with a track record of delivering multiple cross-functional programs on time, with clear ownership and outcomes

Strong interpersonal skills, able to build trust across teams while confidently challenging stakeholders and holding people to commitments

Excellent written and verbal communication, with the ability to influence stakeholders from individual contributors to executives

Proactive and self-driven, with a strong sense of ownership; you spot gaps and take initiative without waiting to be asked

Comfortable in an unstructured, fast-moving environment, bringing structure to ambiguous problems and delivering high-quality work at pace

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