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Tier 1 Technical Support Engineer

Becrypt

London, UK £39K – £39K Posted 15h ago
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About the role

Job Purpose: Becrypt are looking for a driven and customer focused individual to join their Customer Support Helpdesk team as a Tier 1 Customer Support Engineer. You will provide first line technical support and expertise. You will report to the Helpdesk Manager for technical direction and guidance. Principal duties and responsibilities: Act as the primary technical support contact for the client both remotely and on-site when needed Provide support to users via telephone, email, remote control…

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