About the role
Strong knowledge of hardware troubleshooting for PCs and peripherals. Experience with OS patching, application updates, and Citrix VDI environments. Familiarity with Windows 11 rollout and domain migration. Excellent communication and documentation skills. Ability to manage multiple priorities and work under pressure. Experience in handling VIP support and global end-user training. Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. IT certi…